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Having trouble running Change dashboard or filter ownership


*This issue has moved*

This issue has been moved permanently to Adaptavist's Product Support JIRA instance.

All existing users of this instance should have the same username on our Product Support instance. However, you will very likely need to click on the
Can't access your account link in order to reset to a new password.

I am having trouble. I click the link to initiate the built-in script. I see
From user ID and To user ID. I fill those in. I see Preview, Run and Cancel buttons. If I click Preview, I see quick swirl, but display doesn't change. If I click Run, I get a Completed message. It has yet to ask me for which dashboards/filters. So I click the Change dashboard or filter ownership again, (sometimes see blank From and To), click Run, and get a list of Dashboard IDs and Filter IDs. I choose one or more, and click Preview. Nothing happens. Click Run. Nothing happens.

What am I doing wrong. I have tried in both Firefox and Chrome. Why don't I see all 4 fields (From, To user, Dashboard IDs and Filter IDs) at once, or together? Why doesn't Run do anything?


Tomcat Standalone JIRA 6.3.4





Paula Manildi

Internal Complexity


Internal Value


Fix versions

Affects versions